Minnesota Department of Human ServicesDisability Services DivisionOne DHS People, Access and Culture
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Curriculum IV · Employee life cycle

Stay Interviews and Exit Interviews

Hear before the resignation and after — then move a gate.

35–45 minutes · 4 lessons · Voluntary learning

Two women sit at a small table with notebooks.

Course outline

  1. Before and after

    Stay is a chance to change a gate. Exit is a who in who left.

    6 minutes

  2. How you ask — and who asks

    Not the supervisor if that is the problem. Not identity as interviewer.

    7 minutes

  3. When you stop and use a door

    Harassment, discrimination, safety — not a stay interview anymore.

    6 minutes

  4. Return it to a gate

    A folder of stories is a blend. A dated posting change is Adaptation.

    6 minutes
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What you’ll be able to do

Explore and practice

  • Identify how stay interviews and exit interviews affects a DHS decision, service, or workplace process.
  • Use the course concepts and evidence to examine one live policy, form, meeting, service, hire, budget, or engagement plan.
  • Choose and document one defensible change, the person who owns it, and the date the team will review it.

What you can take into your work

  • Make and reconsider scenario decisions without being assigned a score.
  • Complete the practical activities and record a one-minute transfer commitment.
  • Apply the learning to a live work object in the Equity Analysis Toolkit.

Bring one live work object into the application workspace. Name who it was built for, who may carry the burden, and one change or formal escalation.

Listen to the introduction

Read the introduction

A stay interview is Adaptation before the resignation. An exit interview is data after. Both fail if they are theater: collected, blended, never returned to a posting or a panel. This course is two skills, one title. If a complaint surfaces, you stop and use Equal Opportunity and Access. Voluntary. Confidential. No score.

Stay and Exit Job Aid

Hear before and after. Return it to a gate. Stop for Equal Opportunity and Access.
Collected, blended, never returned — that is theater.

Use this aid while applying Stay Interviews and Exit Interviews to a live DHS work object.

  • Collected, blended, never returned — that is theater.
  • Use the relevant formal door when a right, complaint, labor process, safety duty, or Tribal consultation is involved.

Bring one live work object into the application workspace. Name who it was built for, who may carry the burden, and one change or formal escalation.

Stay

  • While they are here.
  • Pattern sentence.
  • Date a change.

Exit

  • Who leaves.
  • Breakout if you can protect them.
  • Return to posting / panel / 90-day / acting.

Stop

  • EOAD — complaint.
  • HR — discipline.
  • Staff are colleagues, not the curriculum. Do not assign interviewers by identity.

Participation and course completion in this program do not count toward DHS-required training credits unless management, a director, or DHS leadership expressly approves an exception.

Sources and further reading

All research and sources across the program