7 minutes
How you ask — and who asks Not the supervisor if that is the problem. Not identity as interviewer.
What you’ll be able to do Identify the practical implication of “How you ask — and who asks” and apply it to one live DHS decision connected to Stay Interviews and Exit Interviews. Compare the responses to this question and explain your choice: What should happen before the work is locked? Document a next step for How you ask — and who asks: Choose one live work object, name a change or formal escalation, assign an owner, and set the date the result will be reviewed. Design the conversation Confidential enough to be real.
Not the person they are leaving if that is the harm.
Do not assign “you interview all the people like you.”
Same starter questions, then curiosity — not a trap.
Pattern, not a villain What was built for someone who can ____.
What was harder for you.
Which gate would have to move.
Put this lesson to work What you can change You control whether how you ask — and who asks changes a live DHS process connected to Stay Interviews and Exit Interviews or remains information on a page.
What to watch for The team completes the learning, keeps the same default, assigns no owner, and never checks who carries the burden.
Your next step Choose one live work object, name a change or formal escalation, assign an owner, and set the date the result will be reviewed.
Fictional conversation
Open a stay interview with a usable choice Read or listen to this fictional opening, then examine what the interviewer still needs to resolve. The synthetic recording is a practice example.
Listen to the fictional opening Read the complete transcript Before we begin, let us review who can see the notes and how they will be used. I cannot promise more privacy than this process provides. If speaking with me makes this harder, we can discuss another appropriate interviewer. What part of the work has made staying harder?
1. Pause before asking for the story Colleague: I am worried that my supervisor will see my exact words. What needs an answer before the interviewer asks for more detail?
Consider the response Explain the actual recipients, use and limits of the notes through the relevant process. Do not invent a confidentiality promise. Discuss an appropriate alternative interviewer when needed; a colleague's identity does not assign them responsibility for everyone with that identity.
In the lesson notes, draft a next line for a comparable conversation and explain what it would help you learn.
Carry this forward Not the supervisor if that is the problem. Not identity as interviewer.
You control whether how you ask — and who asks changes a live DHS process connected to Stay Interviews and Exit Interviews or remains information on a page.
Choose one live work object, name a change or formal escalation, assign an owner, and set the date the result will be reviewed.
Completion is shown by a scenario decision and a saved one-minute commitment.
Choose one live work object, name a change or formal escalation, assign an owner, and set the date the result will be reviewed.
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