5 minutes

One conversation this week

Stay on the process. Then mentorship if the gate is visibility.

What you’ll be able to do

Identify the practical implication of “One conversation this week” and apply it to one live DHS decision connected to Performance and Development.
Compare the responses to this question and explain your choice: What should happen before the work is locked?
Document a next step for One conversation this week: Choose one live work object, name a change or formal escalation, assign an owner, and set the date the result will be reviewed.

Your turn

Choose one upcoming one-to-one.
Name the work object in one sentence.
Write what you will not write as character.
Name the door if it is already discipline.

Put this lesson to work

What you can change

You control whether one conversation this week changes a live DHS process connected to Performance and Development or remains information on a page.

What to watch for

The team completes the learning, keeps the same default, assigns no owner, and never checks who carries the burden.

Your next step

Choose one live work object, name a change or formal escalation, assign an owner, and set the date the result will be reviewed.

Try a situation

A team must finalize work connected to one conversation this week this week. The usual process is ready, but the people affected, access needs, burden, and follow-through have not been checked.

What should happen before the work is locked?

Use the usual process now and ask for feedback after implementation.

Ask one colleague with relevant lived experience to approve the plan.

Name the live object, affected people, access and formal requirements, alternatives, owner, and review date.

Carry this forward

Stay on the process. Then mentorship if the gate is visibility.
You control whether one conversation this week changes a live DHS process connected to Performance and Development or remains information on a page.
Choose one live work object, name a change or formal escalation, assign an owner, and set the date the result will be reviewed.

Completion is shown by a scenario decision and a saved one-minute commitment.

Choose one live work object, name a change or formal escalation, assign an owner, and set the date the result will be reviewed.

Your next step

What will you do differently this week after One conversation this week?

Apply this lesson to one live work object connected to Performance and Development.

Name the affected people, one process change, the owner, and a review date.

Use the right-door guide if a formal duty or accountable office may be involved.

Browse and download only. Course notes are not typed or saved on this page.

Mark this lesson complete

Participation and course completion in this program do not count toward DHS-required training credits unless management, a director, or DHS leadership expressly approves an exception.