5 minutes

One channel this month

Badge, buddy, check-in, or honest identical. Then performance.

What you’ll be able to do

Identify the practical implication of “One channel this month” and apply it to one live DHS decision connected to Onboarding and the First 90 Days.
Compare the responses to this question and explain your choice: What should happen before the work is locked?
Document a next step for One channel this month: Choose one live work object, name a change or formal escalation, assign an owner, and set the date the result will be reviewed.

Your turn

Choose one 90-day you run or remember.
It was built for someone who can ____.
Name one channel to change or leave — dated.
Buddy: scheduled, not assigned by identity.

Put this lesson to work

What you can change

You control whether one channel this month changes a live DHS process connected to Onboarding and the First 90 Days or remains information on a page.

What to watch for

The team completes the learning, keeps the same default, assigns no owner, and never checks who carries the burden.

Your next step

Choose one live work object, name a change or formal escalation, assign an owner, and set the date the result will be reviewed.

Try a situation

A team must finalize work connected to one channel this month this week. The usual process is ready, but the people affected, access needs, burden, and follow-through have not been checked.

What should happen before the work is locked?

Use the usual process now and ask for feedback after implementation.

Ask one colleague with relevant lived experience to approve the plan.

Name the live object, affected people, access and formal requirements, alternatives, owner, and review date.

Carry this forward

Badge, buddy, check-in, or honest identical. Then performance.
You control whether one channel this month changes a live DHS process connected to Onboarding and the First 90 Days or remains information on a page.
Choose one live work object, name a change or formal escalation, assign an owner, and set the date the result will be reviewed.

Completion is shown by a scenario decision and a saved one-minute commitment.

Choose one live work object, name a change or formal escalation, assign an owner, and set the date the result will be reviewed.

Your next step

What will you do differently this week after One channel this month?

Apply this lesson to one live work object connected to Onboarding and the First 90 Days.

Name the affected people, one process change, the owner, and a review date.

Use the right-door guide if a formal duty or accountable office may be involved.

Browse and download only. Course notes are not typed or saved on this page.

Mark this lesson complete

Participation and course completion in this program do not count toward DHS-required training credits unless management, a director, or DHS leadership expressly approves an exception.