7 minutes
Who is believed — and what you do this week Credibility is a process too. Then one Minnesota move.
What you’ll be able to do Identify the practical implication of “Who is believed — and what you do this week” and apply it to one live DHS decision connected to How It Shows Up in Minnesota Human Services. Compare the responses to this question and explain your choice: What should happen before the work is locked? Document a next step for Who is believed — and what you do this week: Choose one live work object, name a change or formal escalation, assign an owner, and set the date the result will be reviewed. Who is believed at the desk is an outcome. You can measure how often a story is documented, delayed, or dismissed.
This title From seminar to Tuesday You now have Minnesota numbers, a government door, a statute that named a gap, wait and hire as processes, and geography. The next Curriculum II title — Outcomes, not intentions — is the method lock to the toolkit. This week you do not need a new dashboard. You need one breakout or one second channel or one consultation question asked before the lock.
Sort these moves Ask for a racial, language, or geography breakout on a wait you already use.
Choose a category Do this week Use a formal door Do not do Tribal consultation when a Nation is affected.
Choose a category Do this week Use a formal door Do not do Treat a colleague as the curriculum.
Choose a category Do this week Use a formal door Do not do EOAD when the issue is a civil-rights complaint.
Choose a category Do this week Use a formal door Do not do Write “no disparate impact” with no groups named.
Choose a category Do this week Use a formal door Do not do Check matches Reset What to do next Open the Minnesota Job Aid. Then Outcomes, not intentions — how to look without a courtroom, and how the toolkit is the lock.
Put this lesson to work What you can change You control whether who is believed — and what you do this week changes a live DHS process connected to How It Shows Up in Minnesota Human Services or remains information on a page.
What to watch for The team completes the learning, keeps the same default, assigns no owner, and never checks who carries the burden.
Your next step Choose one live work object, name a change or formal escalation, assign an owner, and set the date the result will be reviewed.
Carry this forward Credibility is a process too. Then one Minnesota move.
You control whether who is believed — and what you do this week changes a live DHS process connected to How It Shows Up in Minnesota Human Services or remains information on a page.
Choose one live work object, name a change or formal escalation, assign an owner, and set the date the result will be reviewed.
Completion is shown by a scenario decision, a knowledge-check response, a completed sort and a saved one-minute commitment.
Choose one live work object, name a change or formal escalation, assign an owner, and set the date the result will be reviewed.
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Previous lesson Back to course Participation and course completion in this program do not count toward DHS-required training credits unless management, a director, or DHS leadership expressly approves an exception.
