6 minutes
Who is in the room Three people. You look at one of them.
What you’ll be able to do Identify the practical implication of “Who is in the room” and apply it to one live DHS decision connected to Working with an Interpreter. Compare the responses to this question and explain your choice: What should happen before the work is locked? Document a next step for Who is in the room: Choose one live work object, name a change or formal escalation, assign an owner, and set the date the result will be reviewed. If you talk to the interpreter, you made the person a problem in the third person. MDH-shaped practice (evidence, then the Tuesday) Book a qualified interpreter. Contact the plan or the contract — do not hope.
Match gender and age when it matters and when you can.
Speak to the person. First person. Short chunks.
The interpreter interprets everything — including side talk.
Put this lesson to work What you can change You control whether who is in the room changes a live DHS process connected to Working with an Interpreter or remains information on a page.
What to watch for The team completes the learning, keeps the same default, assigns no owner, and never checks who carries the burden.
Your next step Choose one live work object, name a change or formal escalation, assign an owner, and set the date the result will be reviewed.
Carry this forward Three people. You look at one of them.
You control whether who is in the room changes a live DHS process connected to Working with an Interpreter or remains information on a page.
Choose one live work object, name a change or formal escalation, assign an owner, and set the date the result will be reviewed.
Completion is shown by a scenario decision, a knowledge-check response and a saved one-minute commitment.
Choose one live work object, name a change or formal escalation, assign an owner, and set the date the result will be reviewed.
Browse and download only. Course notes are not typed or saved on this page.
Reset this lesson
Course overview Next lesson Carry this into practice A professional — not a cousin and not the bilingual coworker from the hall. Speak to the person.
Return to the experience: What did you notice or try, whose perspective informed it, and what would you keep or adjust?
Participation and course completion in this program do not count toward DHS-required training credits unless management, a director, or DHS leadership expressly approves an exception.
