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Curriculum III · Access and practice
A form only a lawyer can finish is a closed gate.
30–40 minutes · 4 lessons · Voluntary learning
If they cannot act on the letter, the process already chose.
One idea. The word they use. The action first.
Not translation. Not dumbing down. Not a pass on ASL or captions.
Then the language-access plan if the channel is bigger than a letter.
Bring one live work object into the application workspace. Name who it was built for, who may carry the burden, and one change or formal escalation.
Plain language is access. A form that only a lawyer can finish is a closed gate. This course is how Minnesota DHS employees write so a person can act — short sentences, one idea, the real word for the thing. It is not dumbing down. It is not a substitute for an interpreter. Voluntary. No score.
A form only a lawyer can finish is a closed gate.
Use this aid while applying Plain Language in Human Services to a live DHS work object.
Bring one live work object into the application workspace. Name who it was built for, who may carry the burden, and one change or formal escalation.
Participation and course completion in this program do not count toward DHS-required training credits unless management, a director, or DHS leadership expressly approves an exception.
Health-literacy evidence. Not the staff file.
Easy-to-understand materials in the languages people use.
Plain English does not replace this room.