This review takes about twenty minutes on a single page, and it works on a web page, a notice, a slide deck, a scope of work or a form's instructions. Run it in order; each pass looks for one thing, which is why it is faster than reading the whole page five times with everything in mind.
First, the opening. Read the first two sentences. Do they describe what the program offers, or what the people it serves lack? A description that opens with deficits tells every reader — including the person who qualifies — that the program's subject is an inadequacy.
Second, the verbs and the nouns about people. Mark suffers from, afflicted, confined to, wheelchair-bound, unable, failed to, refuses, noncompliant, high-need, burden, special needs, the disabled, and any use of normal or healthy to mean non-disabled. Each one gets a plain replacement or comes out.
Third, the required terms. Some wording is fixed by statute, rule or a federal reporting category, and changing it in a public description would make the description wrong. Keep those, mark them as required, use them only where they actually apply, and add a plain-language sentence nearby that explains what the term means.
Fourth, the reader's route. Would someone who does not already know how DHS works be able to tell what this program does, who it is for, and what to do next? Check headings, the first sentence under each, and whether every link says where it goes.
Fifth, whose expertise is missing. Name who has not read this text and should: self-advocates, family members, a culturally specific organization, staff who answer the phone line. Then write how they will be asked, and what they will be paid.
