7 minutes

Repair you own

When a miss is named, you run the repair. Not the person who named it.

What you’ll be able to do

Identify the practical implication of “Repair you own” and apply it to one live DHS decision connected to Equity-Centered Leadership.
Compare the responses to this question and explain your choice: What should happen before the work is locked?
Document a next step for Repair you own: Choose one live work object, name a change or formal escalation, assign an owner, and set the date the result will be reviewed.

A leadership repair

Name the process. Date a change or an honest identical default. Use EOAD if it is a complaint. Thank the notice without a second shift. Do not make the harmed person the lunch-and-learn.

Staff names that the meeting had no captions. What is the strongest next move?

Ask them to train the team next week.

You own captions next time. Book them. Thank the notice. Do not make them the teacher.

Explain why captions were extra.

Ignore it as one person’s preference.

Put this lesson to work

What you can change

You control whether repair you own changes a live DHS process connected to Equity-Centered Leadership or remains information on a page.

What to watch for

The team completes the learning, keeps the same default, assigns no owner, and never checks who carries the burden.

Your next step

Choose one live work object, name a change or formal escalation, assign an owner, and set the date the result will be reviewed.

Try a situation

A team must finalize work connected to repair you own this week. The usual process is ready, but the people affected, access needs, burden, and follow-through have not been checked.

What should happen before the work is locked?

Use the usual process now and ask for feedback after implementation.

Ask one colleague with relevant lived experience to approve the plan.

Name the live object, affected people, access and formal requirements, alternatives, owner, and review date.

Carry this forward

When a miss is named, you run the repair. Not the person who named it.
You control whether repair you own changes a live DHS process connected to Equity-Centered Leadership or remains information on a page.
Choose one live work object, name a change or formal escalation, assign an owner, and set the date the result will be reviewed.

Completion is shown by a scenario decision, a knowledge-check response and a saved one-minute commitment.

Choose one live work object, name a change or formal escalation, assign an owner, and set the date the result will be reviewed.

Your next step

What will you do differently this week after Repair you own?

Apply this lesson to one live work object connected to Equity-Centered Leadership.

Name the affected people, one process change, the owner, and a review date.

Use the right-door guide if a formal duty or accountable office may be involved.

Browse and download only. Course notes are not typed or saved on this page.

Mark this lesson complete

Participation and course completion in this program do not count toward DHS-required training credits unless management, a director, or DHS leadership expressly approves an exception.