10 minutes
An interaction review you can run Review your own practice with people living with brain injury and change one thing about how you meet with them.
What you’ll be able to do Complete an interaction review of your own practice and make one concrete change to how you meet with people living with brain injury. Compare the responses to this question and explain your choice: What is the most useful first change? Draft Interaction review for your work, including length, timing, setting, order and voices, written follow-up. Your practice, reviewed The changes that make interactions work after brain injury are not clinical. They are structural, they cost nothing, and they are almost all within the control of the person running the meeting. That is what makes the review useful: it is a list of things you can change tomorrow. Most practice fails on several of them at once, and a single change improves what the person leaves with.
The seven questions How long are your meetings with people living with brain injury? Could the important part be done in twenty minutes?
When are they held? Morning, before other demands, is best.
Where? Could travel and noise be removed?
What comes first? Is the most important thing before the fatigue threshold?
How many people speak? Could it be one or two?
What does the person receive afterwards in writing, and when?
What information do you have from outside the meeting: family, daily records, a follow-up call?
Interaction review One page that scores your own practice against the seven questions and names one change.
Length, timing, setting What they are now; what they could be
Order and voices What comes first; how many people speak
Written follow-up What the person receives, and when
Information from outside the meeting Who else sees the person across days
One change, starting when The one thing you will do differently, and from which meeting
Run it on your own practice and make one change at the next meeting.
Browse and download only. Staff notes are not typed or saved on this page.
Download this published draft Change the thing within your control What you can change You control the agenda order and the summary, whatever else you do not control. Start there.
What to watch for Do not wait for a scheduling system or a quiet room to be provided. Reorder the agenda tomorrow.
Your next step At your next meeting, put the decision first and send a summary the same day.
What the summary looks like First line
The decision or the most important thing, in one sentence. Not the date, not the attendees, not the purpose.
Second line
The next step, who does it, and by when. If it is the person's step, what exactly they do and who to call if stuck.
Length
Under a page. Short sentences. One idea each. The person may have capacity for five minutes of reading.
Follow-up
A call two days later, short, to check that the summary made sense and that the first step is possible.
Carry this forward The review asks about length, timing, setting, order, number of voices, written follow-up, and information from outside the meeting.
Most practice fails on several of these at once, and any one of them changed improves what the person takes away.
One change made consistently is worth more than a complete list applied once.
A list of the review's questions, an artifact, a scenario decision and a knowledge check.
Run the review on your own practice and make one change starting with your next meeting.
Browse and download only. Course notes are not typed or saved on this page.
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