These concepts recur. They are hypotheses you still test on this family.
Familismo
Kin as the unit of decision and care. Hypothesis, not a rule. The person who talks in the lobby may not be the person who decides. Ask who should be in the room. Not a license to skip mandated reporting. Staff do not use it as a guilt tool.
Respeto
Titles, elders, usted. A first-name lobby and a joking tone can read as contempt. Follow this room. A courtesy-yes is not a signature. Ask again, plainly, without humiliation.
Personalismo and confianza
Relationship before a long form. The first visit may be about whether you are safe. That is not delay. The clock still exists for medical and legal time. Enforcement climate, a bad interpreter, a child used as the mouth, an SSN field that feels like a trap — these spend confianza before you have it.
Two surnames
Apellido paterno then apellido materno. The database that keeps one invents a person.
Mixtec and Zapotec
Peoples and languages. A Spanish interpreter can still be a closed door. Compass does not count speakers. Ask.
Work, school, Guadalupe, mixed-status. A plant shift and a second-generation degree can sit in the same household. Do not collect status you do not need.