6 minutes
If you hold the role — write the scope Who asked. What you will do. When you stop.
What you’ll be able to do Identify the practical implication of “If you hold the role — write the scope” and apply it to one live DHS decision connected to Cultural Broker as a Role. Compare the responses to this question and explain your choice: What should happen before the work is locked? Document a next step for If you hold the role — write the scope: Choose one live work object, name a change or formal escalation, assign an owner, and set the date the result will be reviewed. A one-page scope What systems you bridge (unit and a community organization — not “all Somalis”).
Hours and pay.
What you will not interpret, investigate, or teach.
Who the family still meets as the decision-maker (the worker, not the broker, unless the broker is the assigned worker).
Put this lesson to work What you can change You control whether if you hold the role — write the scope changes a live DHS process connected to Cultural Broker as a Role or remains information on a page.
What to watch for The team completes the learning, keeps the same default, assigns no owner, and never checks who carries the burden.
Your next step Choose one live work object, name a change or formal escalation, assign an owner, and set the date the result will be reviewed.
Fictional working example
Read a scope of work before agreeing to it This fictional scope sheet is a discussion aid. Open each annotation to see what the sentence needs to make the role workable.
1
The systems being connected Help this service team and this named community organization understand the referral process.
Examine this clause Specify the actual organizations and work. One person is not responsible for representing an entire community.
2
Time and compensation Agree on the hours, workload and compensation before the work begins.
Examine this clause Put the agreement in the appropriate work arrangement. Do not treat additional relationship work as unlimited informal availability.
3
Boundaries Name what this role will do and where interpreting, investigation or training belongs.
Examine this clause A trusted relationship does not automatically authorize other professional duties. Record the appropriate referral when a request falls outside the role.
4
Decision responsibility Tell participants who remains responsible for the service decision.
Examine this clause Make the assigned worker or decision-maker visible. The bridge between organizations must not obscure who is accountable for the decision.
Try it with the work A draft says only, “Help us work with the community.” Which two clauses would you add first, and what would you need to agree with the person doing the work?
Draft a bounded scope in the lesson notes: systems, time, role limits and decision responsibility.
Carry this forward Who asked. What you will do. When you stop.
You control whether if you hold the role — write the scope changes a live DHS process connected to Cultural Broker as a Role or remains information on a page.
Choose one live work object, name a change or formal escalation, assign an owner, and set the date the result will be reviewed.
Completion is shown by a scenario decision and a saved one-minute commitment.
Choose one live work object, name a change or formal escalation, assign an owner, and set the date the result will be reviewed.
Browse and download only. Course notes are not typed or saved on this page.
Reset this lesson
Previous lesson Next lesson Carry this into practice A broker helps two systems meet — not a people, not the unpaid educator, and not the interpreter unless that is the job.
Return to the experience: What did you notice or try, whose perspective informed it, and what would you keep or adjust?
Participation and course completion in this program do not count toward DHS-required training credits unless management, a director, or DHS leadership expressly approves an exception.
