Four lines. Then use Humility vs. Checklist if you reached for a fact sheet.
What you’ll be able to do
Identify the practical implication of “One incident” and apply it to one live DHS decision connected to Critical Incidents in the Work.
Compare the responses to this question and explain your choice: How should the team use the concept?
Document a next step for One incident: Choose one live work object, name a change or formal escalation, assign an owner, and set the date the result will be reviewed.
Participation and course completion in this program do not count toward DHS-required training credits unless management, a director, or DHS leadership expressly approves an exception.