One DSD
Early Intensive Developmental and Behavioral Intervention and children's services
Services for children with autism and related conditions and their families.
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Equity entry points
- Family language and cultural context in diagnosis and planning
- Provider availability by community
- Trust with families who have experienced the system badly
Fictional worked example
Connect a family's question to a clear follow-up
A fictional family calls about children's services, requests a particular language and asks how to find out about provider availability. The map concerns access and follow-through, not clinical advice.
Hear the question
Ask what the family wants to understand and confirm the language and communication support they request.
Can they reach qualified language support at this contact?
Prepare a usable conversation
Explain the planning conversation and the information that will be discussed in an accessible format.
Which questions should go to a qualified service or clinical professional?
Own the availability follow-up
Identify who will check the provider question and how the family can reach that person or role.
How will the family know what has been found and what remains unresolved?
Bring it into your work: Choose a provider-availability handoff to examine. Make the next contact, requested language support and responsibility for the unanswered question explicit.