What must be translated. Who picks up the phone for an interpreter.
What you’ll be able to do
Identify the practical implication of “Step 2 — Vital documents and the booking line” and apply it to one live DHS decision connected to A Language Access Plan You Can Walk.
Compare the responses to this question and explain your choice: What should happen before the work is locked?
Document a next step for Step 2 — Vital documents and the booking line: Choose one live work object, name a change or formal escalation, assign an owner, and set the date the result will be reviewed.
Participation and course completion in this program do not count toward DHS-required training credits unless management, a director, or DHS leadership expressly approves an exception.