Maps, not badges · Intercultural Competence without a Score

What you’ll be able to do

Identify the practical implication of “Maps, not badges” and apply it to one live DHS decision connected to Intercultural Competence without a Score.
Compare the responses to this question and explain your choice: How should the team use the concept?
Document a next step for Maps, not badges: Choose one live work object, name a change or formal escalation, assign an owner, and set the date the result will be reviewed.

What these maps actually are

A developmental model of intercultural sensitivity. Denial, Defense, Minimization, Acceptance, Adaptation. The IDI (Hammer) is a proprietary assessment on a related continuum. This program uses the idea as a map. It does not administer the instrument here.

Put this lesson to work

What you can change

You control whether maps, not badges changes a live DHS process connected to Intercultural Competence without a Score or remains information on a page.

What to watch for

The team completes the learning, keeps the same default, assigns no owner, and never checks who carries the burden.

Your next step

Choose one live work object, name a change or formal escalation, assign an owner, and set the date the result will be reviewed.

Try a situation

A team is discussing maps, not badges. Someone wants to use the concept to describe which employees or community members “get it” before a live work decision is examined.

How should the team use the concept?

Use it to identify who needs more development before they can participate.

Avoid the concept entirely because disagreement could be uncomfortable.

Use it to examine the process, name what the default misses, and choose one owned change.

Carry this forward

You already have Minimization and Acceptance. This is why those maps exist — and where they stop.
You control whether maps, not badges changes a live DHS process connected to Intercultural Competence without a Score or remains information on a page.
Choose one live work object, name a change or formal escalation, assign an owner, and set the date the result will be reviewed.

Completion is shown by a scenario decision, a knowledge-check response and a saved one-minute commitment.

Choose one live work object, name a change or formal escalation, assign an owner, and set the date the result will be reviewed.

Your next step

What will you do differently this week after Maps, not badges?

Apply this lesson to one live work object connected to Intercultural Competence without a Score.

Name the affected people, one process change, the owner, and a review date.

Use the right-door guide if a formal duty or accountable office may be involved.

What you’ll be able to do

Identify the practical implication of “Maps, not badges” and apply it to one live DHS decision connected to Intercultural Competence without a Score.
Compare the responses to this question and explain your choice: How should the team use the concept?
Document a next step for Maps, not badges: Choose one live work object, name a change or formal escalation, assign an owner, and set the date the result will be reviewed.

What these maps actually are

Put this lesson to work

What you can change

You control whether maps, not badges changes a live DHS process connected to Intercultural Competence without a Score or remains information on a page.

What to watch for

The team completes the learning, keeps the same default, assigns no owner, and never checks who carries the burden.

Your next step

Choose one live work object, name a change or formal escalation, assign an owner, and set the date the result will be reviewed.

Try a situation

A team is discussing maps, not badges. Someone wants to use the concept to describe which employees or community members “get it” before a live work decision is examined.

How should the team use the concept?

Use it to identify who needs more development before they can participate.

Avoid the concept entirely because disagreement could be uncomfortable.

Use it to examine the process, name what the default misses, and choose one owned change.

Carry this forward

You already have Minimization and Acceptance. This is why those maps exist — and where they stop.
You control whether maps, not badges changes a live DHS process connected to Intercultural Competence without a Score or remains information on a page.
Choose one live work object, name a change or formal escalation, assign an owner, and set the date the result will be reviewed.

Completion is shown by a scenario decision, a knowledge-check response and a saved one-minute commitment.

Choose one live work object, name a change or formal escalation, assign an owner, and set the date the result will be reviewed.

Your next step

What will you do differently this week after Maps, not badges?

Apply this lesson to one live work object connected to Intercultural Competence without a Score.

Name the affected people, one process change, the owner, and a review date.

Use the right-door guide if a formal duty or accountable office may be involved.