7 minutes

Both are true

A fact sheet is not a person. A blank analysis is not humility.

What you’ll be able to do

Identify the practical implication of “Both are true” and apply it to one live DHS decision connected to Cultural Humility vs. a Checklist.
Compare the responses to this question and explain your choice: How should the team use the concept?
Document a next step for Both are true: Choose one live work object, name a change or formal escalation, assign an owner, and set the date the result will be reviewed.

A checklist can be a method. It cannot be a people. — Humility without a dated channel is an attitude. A checklist without curiosity is sameness-as-fairness with extra boxes.

A worker refuses the toolkit because “humility isn’t a form.” What is the strongest read?

Correct. Forms are colonial, so skip the toolkit.

Humility is how you meet a person. The toolkit is how a decision thinks before it locks. Refusing to name the who is sameness-as-fairness with better language.

Only NCCC checklists count as valid analysis.

Never use a form in this work.

Put this lesson to work

What you can change

You control whether both are true changes a live DHS process connected to Cultural Humility vs. a Checklist or remains information on a page.

What to watch for

The team completes the learning, keeps the same default, assigns no owner, and never checks who carries the burden.

Your next step

Choose one live work object, name a change or formal escalation, assign an owner, and set the date the result will be reviewed.

Try a situation

A team is discussing both are true. Someone wants to use the concept to describe which employees or community members “get it” before a live work decision is examined.

How should the team use the concept?

Use it to identify who needs more development before they can participate.

Avoid the concept entirely because disagreement could be uncomfortable.

Use it to examine the process, name what the default misses, and choose one owned change.

Carry this forward

A fact sheet is not a person. A blank analysis is not humility.
You control whether both are true changes a live DHS process connected to Cultural Humility vs. a Checklist or remains information on a page.
Choose one live work object, name a change or formal escalation, assign an owner, and set the date the result will be reviewed.

Completion is shown by a scenario decision, a knowledge-check response and a saved one-minute commitment.

Choose one live work object, name a change or formal escalation, assign an owner, and set the date the result will be reviewed.

Your next step

What will you do differently this week after Both are true?

Apply this lesson to one live work object connected to Cultural Humility vs. a Checklist.

Name the affected people, one process change, the owner, and a review date.

Use the right-door guide if a formal duty or accountable office may be involved.

Browse and download only. Course notes are not typed or saved on this page.

Mark this lesson complete

Participation and course completion in this program do not count toward DHS-required training credits unless management, a director, or DHS leadership expressly approves an exception.