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Leadership practice
Do not announce a change and call it leadership — bring the people who will live with it along.
35–45 minutes · 6 lessons · Voluntary learning
Change is not a slide deck. You move people’s work, identity, and trust.
Initiative fatigue, late partners, and unnamed loss are patterns, not personalities.
Empty chairs are data. Map who lives with the change before you lock it.
Both frames exist. Using the wrong one is how you spend trust.
A repeatable method: name, invite, sequence, listen, close, repair.
Take this back to one live change this week.
Bring one live work object into the application workspace. Name who it was built for, who may carry the burden, and one change or formal escalation.
A signed policy can still fail in the building. At the Minnesota Department of Human Services, change lands on staff, county partners, Tribal Nations, providers, and the people who use services. If the people who will live with the change find out last, you did not bring anyone along. You announced. This course is a practice guide for leaders: name the loss, invite people early enough to change the design, treat resistance as information, and close the loop.
If they find out last, you did not manage the change. You mailed it.
Use this aid while applying Change Management: Bringing People Along to a live DHS work object.
Bring one live work object into the application workspace. Name who it was built for, who may carry the burden, and one change or formal escalation.
Participation and course completion in this program do not count toward DHS-required training credits unless management, a director, or DHS leadership expressly approves an exception.
Consultation and coordination with Tribal Nations is a government-to-government path, not a stakeholder checkbox.
Change in a county-supervised, state-administered system lands on 87 counties and Tribal partners.
Enterprise context for state workforce, labor, and organizational change support. Evidence, not the staff course.
Public evidence on under-communication, skipped coalitions, and early victory. Not a One DHS playbook to copy.
Change is the event; transition is the inner process. Used here as a practice distinction.
Silence after an announcement is often a design outcome, not buy-in.
Common language for awareness and desire. A commercial model — evidence of a vocabulary, not an endorsement or purchase path.
Access belongs inside every rollout: notices, webinars, and meetings must be usable.