6 minutes
Noticing is not the last step If you only notice, the portal stays. The next course is the shift.
What you’ll be able to do Identify the practical implication of “Noticing is not the last step” and apply it to one live DHS decision connected to Acceptance in DHS Work. Compare the responses to this question and explain your choice: How should the team use the concept? Document a next step for Noticing is not the last step: Choose one live work object, name a change or formal escalation, assign an owner, and set the date the result will be reviewed. Acceptance without Adaptation is incomplete. Adaptation without Acceptance rebuilds the default.
What you take to the next course You should now be able to write the pattern sentence on a live process without a villain and without a ranking. That is this course’s job.
From noticing to shifting is Adaptation: channel, breakout, date, or honest identical default with the who written. Outcomes, not intentions and the toolkit are how a packet holds it. Teams in Minimization is for the chair when the room snaps.
Sort the habit “We treat everyone the same” with no who.
Choose a category Minimization Acceptance Adaptation Polarization “This portal was built for daytime English. I am not calling anyone a villain.”
Choose a category Minimization Acceptance Adaptation Polarization Paper channel added. Owner dated.
Choose a category Minimization Acceptance Adaptation Polarization “People who like the portal don’t get it.”
Choose a category Minimization Acceptance Adaptation Polarization Named who the meeting excludes. Did not change it yet.
Choose a category Minimization Acceptance Adaptation Polarization Check matches Reset Apply this — this week Finish the pattern sentence on one process.
Say it once in a real conversation without ranking anyone.
Then open From noticing to shifting if you are ready to change a default.
You cannot adapt a process you still insist is the same for everyone.
This course, to take with you Put this lesson to work What you can change You control whether noticing is not the last step changes a live DHS process connected to Acceptance in DHS Work or remains information on a page.
What to watch for The team completes the learning, keeps the same default, assigns no owner, and never checks who carries the burden.
Your next step Choose one live work object, name a change or formal escalation, assign an owner, and set the date the result will be reviewed.
Carry this forward If you only notice, the portal stays. The next course is the shift.
You control whether noticing is not the last step changes a live DHS process connected to Acceptance in DHS Work or remains information on a page.
Choose one live work object, name a change or formal escalation, assign an owner, and set the date the result will be reviewed.
Completion is shown by a scenario decision, a completed sort and a saved one-minute commitment.
Choose one live work object, name a change or formal escalation, assign an owner, and set the date the result will be reviewed.
Browse and download only. Course notes are not typed or saved on this page.
Reset this lesson
Previous lesson Back to course Carry this into practice Notice difference without ranking it — and without pretending everyone is the same.
Return to the experience: What did you notice or try, whose perspective informed it, and what would you keep or adjust?
Participation and course completion in this program do not count toward DHS-required training credits unless management, a director, or DHS leadership expressly approves an exception.
