Communications and public information

Area 9 of 9

Communications and public information

Help people find, understand, and use information through the right language, format, and channel.

Work this area can support

• Write or review public information in plain language
• Plan accessibility, language access, cultural context, and channel fit
• Create a way for people to respond and improve the communication

• Accessibility, language access, and inclusive operations
• Community engagement and co-design