Guidance. A practical job aid or checklist from this program. Confirm policy questions with the person responsible for that policy. A practical job aid or checklist from this program. Confirm policy questions with the person responsible for that policy.
Why this matters
Use it as a working document for your program, with a responsible person for each follow-up and a review date. This makes the next steps clear and accountable.
Use the checklist
- People and purpose: who it is for; who may be missing; what result would show that a disparity was reduced rather than shifted elsewhere.
- Access: screen reader, keyboard, magnification tested; equally effective phone, in-person, or paper path; documents meet the accessible-document standard.
- Language: languages people will need; vital documents identified for translation with human review; interpreter reachable at first contact.
- Time and effort: count the steps, documents, and visits from the person's point of view; consider when deadlines or office hours become barriers to eligibility.
- Evidence: current use and denial patterns by community, language, disability, and place; missing community knowledge named with a respectful way to get it.
- Partners: Equity Director informed; accessibility and language access leads involved; community partners with purpose, authority, compensation, and report-back; Tribal consultation first where applicable.
- Decision responsibility: who decides; which rights, rules, and obligations set the limits; what can still change if a rule must remain.
- Review: who is responsible for each follow-up; the next review date; what would lead you to pause, redesign, or seek further guidance.
Use this resource in a learning path
Questions or corrections
If something is missing or does not seem right, tell your Equity Director or find the right person or office.
