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Program Integrity
Real fraud causes real harm. So does enforcement that isn't careful. Both are true at once, and DHS staff need to hold both.
40–48 minutes · 4 lessons · Voluntary learning

Trace how rapid growth in a Medicaid-funded service, without matching oversight, created conditions for large-scale fraud — and why closing the door afterward is never simple.
Understand how legitimate providers and the people who depend on them can be harmed by broad enforcement, and why smaller, under-resourced providers are especially exposed.
Move from naming the dual cost of enforcement to describing what a fair, precise, evidence-based response looks like in practice, and why precision is itself a form of respect.
Turn the course's two guiding questions into a habit you actually use, and commit to one concrete place you will apply it.
Next time you hear about a program integrity action in the news or at work, ask both questions: what harm was this meant to stop, and who besides the wrongdoers might it affect?
Medicaid fraud is real, and it takes resources from people who need them. Enforcement against it is necessary. This course is about a harder truth that sits right next to that one: when enforcement moves fast and broad, it can also disrupt services for people who did nothing wrong, force honest providers out of business, and leave the people depending on them without care. A recent, large Minnesota program closure, and another large program's sweeping wave of provider terminations and a new enrollment freeze, show exactly how this plays out. You will leave able to describe both sides of that reality accurately, without minimizing either one.
Fraud is real and takes resources from people who need them. So is the cost enforcement can impose on people who did nothing wrong. Neither cancels the other out.
Keep both halves of this reality available when program integrity work touches your day — a conversation, a policy question, a piece of news.
When you hear about a program integrity action, ask both questions: what harm was it meant to stop, and who besides the wrongdoers might it reach?
Participation and course completion in this program do not count toward DHS-required training credits unless management, a director, or DHS leadership expressly approves an exception.
Official DHS communications on program status changes, service classifications, and provider actions.
Independent nonprofit newsroom reporting on state program integrity actions and their financial scale.
Nonpartisan health policy research organization's explainer on federal program integrity actions affecting states.
Public radio reporting confirming a Minnesota Medicaid program's termination for fraud, and describing its effect on the people who had been receiving services through it.