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Workforce and culture · Foundation
Distinguish secondary traumatic stress, vicarious trauma, compassion fatigue and burnout, and take organizational, supervisory and personal steps that sustain people doing hard work.
About 48 minutes, plus optional practice · 4 lessons · Voluntary learning
Distinguish secondary traumatic stress, vicarious trauma, compassion fatigue and burnout in plain language.
Explain the demands and resources view of burnout used by NIOSH.
Describe supervision practices that reduce the effects of indirect trauma exposure.
Describe what the State of Minnesota Employee Assistance Program offers and how confidentiality works.
Save the Employee Assistance Program contact in your phone, and choose one small end-of-day practice to try for two weeks. If you lead a team, plan one recovery step for after your next intense period, such as protected time or a lighter week.
Distinguish secondary traumatic stress, vicarious trauma, compassion fatigue and burnout, and take organizational, supervisory and personal steps that sustain people doing hard work.
Save the Employee Assistance Program contact in your phone, and choose one small end-of-day practice to try for two weeks. If you lead a team, plan one recovery step for after your next intense period, such as protected time or a lighter week.
Participation and course completion in this program do not count toward DHS-required training credits unless management, a director, or DHS leadership expressly approves an exception.
Definition of secondary traumatic stress as an occupational hazard and the importance of individual and supervisory awareness. Written for child-serving professionals; applied here to human services work generally.
Describes vicarious trauma as an occupational challenge, related terms, compassion satisfaction and vicarious resilience, and organizational responsibilities.
Describes compassion fatigue as a combination of burnout and secondary traumatic stress, signs, individual strategies, supervisor strategies and when to seek help. Written for disaster crisis counselors.
Defines burnout as an occupational phenomenon, not a medical condition, with three dimensions.
Archived NIOSH training for supervisors and managers framing burnout as a mismatch between demands and resources, with organizational prevention. Archived page; content may not be updated.
Current State of Minnesota EAP details: free for employees and the people they live with, confidentiality, counseling sessions per topic and 24-hour access. Terms and vendor may change; check before quoting specifics.