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DSD Service System · Foundations
How the Division is organized, who it serves, what home and community-based services actually are, and what the most integrated setting requires of the people who administer them.
50–55 minutes · 5 lessons · Voluntary learning

Meet the groups of Minnesotans the Division supports, and see why one service question rarely has one answer across them.
Learn what home and community-based services are, what the word waiver means, and how the main Minnesota programs differ in whom they serve.
Understand what the most integrated setting requirement obliges the state to do, and what it looks like when a service technically complies and still narrows a life.
Follow a person from first contact through assessment, eligibility, planning and services, and find the steps where people most often stop.
Run a short structured review on one process you touch, and end with a single change, an owner and a date.
Choose one process you touch every week. Walk it as a person entering it for the first time, find the step where someone would stop, and change that step or hand the finding to whoever can.
Most people who join this Division already believe in supporting people with disabilities to live the lives they choose. What takes longer to learn is the machinery: what a waiver is and what it waives, which programs serve whom, what the most integrated setting obligates the state to do, and where in that machinery a person can quietly get stuck. This module is the map. It covers the populations the Division serves, how home and community-based services are funded and organized, what the most integrated setting means in practice, and the points in a service path where people most often fall out. It ends with a review you run on one process you touch. Nothing here is scored, ranked or collected.
A waiver waives the rule that would fund an institution instead. Everything else is machinery built around that.
Hold a correct working model of the service system, so that what you tell people is accurate and what you design fits the range the Division actually serves.
Run the five-question service-path review on one process you touch, and send it to whoever owns that process.
Participation and course completion in this program do not count toward DHS-required training credits unless management, a director, or DHS leadership expressly approves an exception.
State program information on services for Minnesotans with disabilities, including the populations served and the programs available.
Minnesota's plan for supporting people with disabilities to live, learn, work and participate in the most integrated setting.
Federal description of home and community-based services authorities, including what a waiver permits and the settings requirements that apply.
Guidance on the integration mandate and the obligations of public entities administering services to people with disabilities.
State council offering guidance and technical assistance on disability access and policy in Minnesota.
Federal agency supporting community living for older adults and people with disabilities, including long-term services and supports.