Opening your page…
You can still use the navigation while it loads.
Opening your page…
You can still use the navigation while it loads.
Diversity learning · Intermediate
Listen to a specific concern, separate impact from a verdict on your character, and make a proportionate repair without demanding reassurance.
About 48 minutes, plus optional practice · 4 lessons · Voluntary learning
All diversity courses: Foundation, Intermediate, and Advanced
Identify a specific behavior in feedback about bias.
Ask a narrow question that helps understand an action.
Distinguish an apology from a request for forgiveness.
Create a follow-through plan tied to a specific behavior.
Use the job aid to write the concern, the part you own, the repair, the prevention step, and one check that does not depend on another person's reassurance.
Listen to a specific concern, separate impact from a verdict on your character, and make a proportionate repair without demanding reassurance.
Use the job aid to write the concern, the part you own, the repair, the prevention step, and one check that does not depend on another person's reassurance.
Participation and course completion in this program do not count toward DHS-required training credits unless management, a director, or DHS leadership expressly approves an exception.
Experiments found that confrontation could reduce later stereotypic responding even when reactions were uncomfortable. This is not proof that every confrontation is effective or safe.
Studies concern health-risk feedback. The course uses the broader distinction between self-worth and a difficult message as an instructional analogy, not a proven workplace bias intervention.