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Diversity learning · Foundation
Recognize subtle identity-based messages and practice proportionate responses, repair, and follow-through.
About 48 minutes, plus optional practice · 4 lessons · Voluntary learning

All diversity courses: Foundation, Intermediate, and Advanced
Distinguish an identity-based slight from a generic discourtesy.
Separate a stated intention from a reported effect.
Compare direct and indirect response options.
Construct an apology that names an action and a change.
Draft a short correction to the meeting summary naming the original contribution accurately. Add a check before future notes are sent: confirm attribution with the record and invite factual corrections. Write an apology without a request for forgiveness, and set a personal reminder to review whether the attribution practice changed over the next two meetings.
Recognize subtle identity-based messages and practice proportionate responses, repair, and follow-through.
Draft a short correction to the meeting summary naming the original contribution accurately. Add a check before future notes are sent: confirm attribution with the record and invite factual corrections. Write an apology without a request for forgiveness, and set a personal reminder to review whether the attribution practice changed over the next two meetings.
Participation and course completion in this program do not count toward DHS-required training credits unless management, a director, or DHS leadership expressly approves an exception.
Interview with researcher Derald Wing Sue about identity-based everyday slights and responses.
Original conceptual paper; its clinical context is distinct from the original workplace exercises in this course.