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Disability Inclusion · Applied inclusion
Tell equal treatment from equitable access, ask about needs without asking for a diagnosis, and keep the person in charge of their own decisions.
45–55 minutes · 4 lessons · Voluntary learning
See why the same process does not produce the same chance, and learn to name the adjustment that does.
Ask what would work, focus on the task, and collect only what you need to provide the support.
Keep the person at the center of their own plan, and treat family members, guardians and support workers as supporters rather than substitutes.
Support a person's right to make choices others would not make, give them what they need to make the choice informed, and protect what they tell you.
Choose one conversation you will have this month where a participant or employee arrives with a helper, a form or a fixed time slot. Plan how you will address the person first, ask about access without asking for a diagnosis, and record only what the person agreed to share.
Most access failures in human services are not refusals. They are a standard process applied to a person it was never designed for, and a well-meaning helper who answered for someone instead of with them. This course is about the alternative: noticing when the same treatment produces an unequal result, asking about what would work without asking for private medical detail, and keeping the participant or employee as the decision maker. You will practice each of those in situations drawn from county eligibility work, waiver support planning and workforce programs.
Same rule, different route. Ask about the task. Talk to the person. Plan for the risk, not against the choice.
Keep the person at the center of any conversation where a process, a helper or a worry could take their place.
Rewrite one intake question so it asks about the task, and open your next planning conversation by asking the participant how they want their helper to take part.
Participation and course completion in this program do not count toward DHS-required training credits unless management, a director, or DHS leadership expressly approves an exception.
How public entities are expected to communicate with people with disabilities as effectively as with others, including giving primary consideration to the person's preferred method.
Guidance and training on ADA requirements for state and local government programs and services.
Minnesota's plan for people with disabilities to live, learn, work and enjoy life in the most integrated setting they choose.
State council offering technical assistance on disability access, rights and policy in Minnesota.
Section 504 and civil-rights protections in health and human services programs, including nondiscrimination on the basis of disability.
Free guidance on workplace accommodations and the conversation between employees and employers about access needs.