One DSD People, Access and Culture · Program Support planning and case management Standards and support for the people who plan services with individuals and families. EQUITY ENTRY POINTS • Plans that reflect the person's goals • Cultural and linguistic responsiveness of planning conversations • Caseload and time as equity issues CONNECTED AREAS OF WORK • Equitable policy, program, and service design • Workplace culture, intercultural practice, and trust One DSD People, Access and Culture