One DHS People, Access and Culture · Area of work · Knowing whether it is working

Measurement, evaluation, and accountability

Telling the difference between a platform that works and a program that improves equity practice, using baselines, mixed methods, disaggregation with protection, and honest limits.

Goals: Eliminate disparities; Community engagement

Why it matters

Legacy data systems were built for billing and eligibility, not equity analysis. Good measurement protects private learning, refuses invented targets, and reports what the evidence does and does not show.

Questions to begin with

Work you can take forward

Plan an evaluation or set of measures

A logic model with baseline, mixed-method evidence, disaggregation rules, small-group protection, and limits stated plainly.

Data, research, and quality · Program and policy staff · Division and administration leadership

Ask: We want to know whether a service change reduced disparities. How do we set that up honestly?

Read and present disaggregated data responsibly

Clear statements of what the data shows, what it does not, and which small groups are protected from identification.

Data, research, and quality · Communications and language access

Ask: How do I present service data by race and language without exposing small groups or overclaiming causes?

Tools and frameworks

One DHS People, Access and Culture